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Return Policy
We want to make sure you have a hassle-free experience, and that includes our return policy.
Timeframe for Returns:
You have 30 days from the date of delivery to initiate a return by contacting us here.
Condition of Items:
Refund amounts may vary based on the condition of the returned item. Unopened items will receive a full refund, while used or opened items will be evaluated, and the refund price may be discounted accordingly.
Shipping Costs:
Customers are responsible for the cost of return shipping. We recommend using a tracked service and appropriate packaging materials for secure delivery. The original shipping cost is non-refundable.
Refund Method:
The refund can be issued in store credit or to the original payment method used for the purchase.
Custom Orders:
Custom orders such as custom size cuts and similars, are non-refundable unless they are delivered damaged, defective, or not as described. We'll work closely with you to address any issues with custom orders.
Customer Support:
If you have any questions about the return process or need assistance with a return, our customer support team is here to help. Contact us here.
Policy Updates:
This return policy was last updated on 10/10/2023. We reserve the right to make changes to this policy as needed.